Testimonials

Friendly, up front & approachable agents really do make the difference

Faceup took the stress out of selling our property. We felt so relaxed through the whole process and at the end of the day, got a great result! Friendly, up front & approachable agents really do make the difference during a normally stressful time – cheers guys.

Faceup took the stress out of selling our property. We felt so relaxed through the whole process and at the end of the day, got a great result! Friendly, up front & approachable agents really do make the difference during a normally stressful time – cheers guys.


R Dunbar & S Hickmer - Hobsonville

They were professional, compassionate, friendly and upfront with everything.

It was so easy working with Kim and his team. They were professional, compassionate, friendly and upfront with everything. Always pleasant, informative and had a sense of humour. Selling houses can be stressful but the team at FaceUp made us feel at ease and the process was stress-free. Would highly recommend FaceUp and team to […]

It was so easy working with Kim and his team. They were professional, compassionate, friendly and upfront with everything. Always pleasant, informative and had a sense of humour. Selling houses can be stressful but the team at FaceUp made us feel at ease and the process was stress-free. Would highly recommend FaceUp and team to any potential customers.


Collins Family - West Harbour

We will only deal with FaceUp for all our property matters.

FaceUp has a great team of people to help to make selling a property stress-free.  We will only deal with FaceUp for all our property matters.

FaceUp has a great team of people to help to make selling a property stress-free.  We will only deal with FaceUp for all our property matters.


N Robb - Massey

SOLD … after just nine days on the market!

FaceUp have been amazing!  They promptly contacted me within an hour of requesting an appraisal and made a time to see us the following day.  We could tell they knew their market and we felt confident that listing with FaceUP would get us the price we needed. We were right. SOLD … after just nine […]

FaceUp have been amazing!  They promptly contacted me within an hour of requesting an appraisal and made a time to see us the following day.  We could tell they knew their market and we felt confident that listing with FaceUP would get us the price we needed. We were right. SOLD … after just nine days on the market!


C & M Williams - Hobsonville Point

Active and communicative real estate agents

FaceUp with its low fees went the extra distance to present the home well in my absence. I recommend them as active and communicative Real Estate Agents.

FaceUp with its low fees went the extra distance to present the home well in my absence. I recommend them as active and communicative Real Estate Agents.


L Cooper - Hobsonville

The team at Faceup made the entire process easy

The idea of listing and selling our house was daunting. But the team at FaceUp made the entire process easy and looked after everything. We were kept well informed the entire time and best of all an offer was secured on our property in only 3 weeks! We have already recommended FaceUp to our local […]

The idea of listing and selling our house was daunting. But the team at FaceUp made the entire process easy and looked after everything. We were kept well informed the entire time and best of all an offer was secured on our property in only 3 weeks! We have already recommended FaceUp to our local friends who are considering selling their property in the near future.


A Dalrymple - Hobsonville Point

Easy to communicate with

We found the sales staff to be very honest, down to earth people, easy to communicate with.

We found the sales staff to be very honest, down to earth people, easy to communicate with.


G Tasker - Hobsonville

Professional yet relaxed and friendly approach

Thank you Natalie, and Kim for the great job you did in selling Mum’s unit, and providing a very professional yet relaxed and friendly approach to the task. It was a pleasure working with you both, and I would not hesitate to recommend you to anyone wanting to sell a property.  

Thank you Natalie, and Kim for the great job you did in selling Mum’s unit, and providing a very professional yet relaxed and friendly approach to the task. It was a pleasure working with you both, and I would not hesitate to recommend you to anyone wanting to sell a property.


 


S Jenner - Hobsonville

A hassle free experience

I found listing with FaceUp was a hassle free experience, they found the right buyer in short time.  Upfront and honest about fees and level of service. Professional approach from time of listing to open homes and negotiation.

I found listing with FaceUp was a hassle free experience, they found the right buyer in short time.  Upfront and honest about fees and level of service. Professional approach from time of listing to open homes and negotiation.


A Lal - West Harbour

Provides a personal service that is superior to other companies

FaceUP are a great company to deal with and their relationships with their clients is first class. Their fee structure is very good and they are totally open in all their dealings with you. This company is willing to go the extra mile for its clients and provides a personal service that is superior to […]

FaceUP are a great company to deal with and their relationships with their clients is first class. Their fee structure is very good and they are totally open in all their dealings with you. This company is willing to go the extra mile for its clients and provides a personal service that is superior to other companies.


Lindsay Bertaut - West Harbour

They guided us the whole way through

Kim and Nat were so easy to deal with, and happily answered all of questions being first time sellers. They guided us the whole way through, and provided plenty of communication at the right times. We ended up with a great result, and sold the house to a family that loved the house just as […]

Kim and Nat were so easy to deal with, and happily answered all of questions being first time sellers. They guided us the whole way through, and provided plenty of communication at the right times. We ended up with a great result, and sold the house to a family that loved the house just as much as we did. We look forward to using Kim and Nat for our next project!


I found every step of the process absolutely fantastic

From the moment I first called Kim he was respectful, professional and friendly. I felt comfortable and within the first few minutes of meeting I knew that he was the right person and that FaceUP was the right company to work with. I went into the experience feeling very stressed about the process, but immediately […]

From the moment I first called Kim he was respectful, professional and friendly. I felt comfortable and within the first few minutes of meeting I knew that he was the right person and that FaceUP was the right company to work with. I went into the experience feeling very stressed about the process, but immediately after moving forward with the team I felt at ease. Everyone I dealt with was so genuine and down to earth. I couldn’t thank you all enough and I would DEFINITELY work with FaceUP again! I highly recommend the FaceUP team!


Ashleigh Foster, Oratia

The FaceUP team are people with integrity and genuine empathy towards their clients

We would absolutely recommend FaceUP to anyone looking to sell their property, they were way and above any previous home selling experience that we have had. The commission fees were way lower than the competition. We would like to say a huge thank you to Kim, Lisa and every member of their FANTASTIC FaceUP team. […]

We would absolutely recommend FaceUP to anyone looking to sell their property, they were way and above any previous home selling experience that we have had. The commission fees were way lower than the competition.


We would like to say a huge thank you to Kim, Lisa and every member of their FANTASTIC FaceUP team. We were faced with a massive clean out of 55 years of clutter to get the house ready for selling, it was overwhelming, but Kim and Lisa said no problem. The FaceUP team turned up at the house, rolled their sleeves up and got stuck in, even Kim was on the shovel. We filled four 3m flexi bins, plus a truck load of the big stuff. Everybody worked extremely hard and the transformation was simply amazing, everyone from the FaceUP team were positive and reassuring to us as it was an emotional time for the family with lots of memories from my childhood home. My Dad was pleased with the way everything worked out as it was quite an emotional time for him as well.


Natalie and the team had really done their homework as we had a large turnout of bidders on Auction Day, and Kim did a fantastic job as the auctioneer, producing a result that was way above our expectation.


Thank you FaceUP team.


John & Peni Murray, West Harbour

Upfront, authentic company with experience and fantastic pricing

Faceup are an upfront authentic real estate company with experience behind them and a fantastic fee structure – half the price of their competitors. They were prompt and professional in their service with great marketing and a good open home service. We highly recommend them to anyone wanting to sell their home.

Faceup are an upfront authentic real estate company with experience behind them and a fantastic fee structure – half the price of their competitors. They were prompt and professional in their service with great marketing and a good open home service. We highly recommend them to anyone wanting to sell their home.


James & Viv Anson - Avondale, Auckland

We received all the help and guidance we could wish for

Throughout the whole marketing and sale process we received all the help and guidance we could wish for. All team members very easy to talk to.

Throughout the whole marketing and sale process we received all the help and guidance we could wish for.  All team members very easy to talk to.


T & P Masefield - Hobsonville

Easy approach from day one, professional team and just extremely friendly and polite

We really did enjoy working with Face Up, easy approach from day one, professional team and just extremely friendly and polite. It was not probably easy with a few houses selling at the same time however the team made it work with a smile! Thanks Kim for the great sense of humour and thank you to Face Up team for all the efforts, advice and time in looking after the sale of our house. We could not have done it without Samantha hosting the open homes. With all honesty, thanks a lot team, really appreciated what has been done!

We really did enjoy working with Face Up, easy approach from day one, professional team and just extremely friendly and polite.  It was not probably easy with a few houses selling at the same time however the team made it work with a smile! Thanks Kim for the great sense of humour and thank you to Face Up team for all the efforts, advice and time in looking after the sale of our house. We could not have done it without Samantha hosting the open homes. With all honesty, thanks a lot team, really appreciated what has been done!


V Alekperov & O Lyskovtseva - Flat Bush

Practical and realistic approach to the market conditions brought us quick and satisfactory outcomes

We have listed with Faceup on two or three occasions and in the process all went well and we have reached our goals.

Kim and Lisa with the help of other members of the Faceup team were very helpful. Practical and realistic approach to the market conditions brought us quick and satisfactory outcomes.

We would recommend you to deal with this agency and see what they can do for you!

We have listed with Faceup on two or three occasions and in the process all went well and we have reached our goals. 


Kim and Lisa with the help of other members of the Faceup team were very helpful. Practical and realistic approach to the market conditions brought us quick and satisfactory outcomes.


We would recommend you to deal with this agency and see what they can do for you!


V&S Milnac - Hobsonville Point

Most of all we loved the way they listened to what we wanted and how we wanted to sell the house and acted accordingly

We loved the no nonsense way they do business; we loved the fact that they are MUCH cheaper than the rest. We loved the fact they are West Auckland based and know the area. We loved our agent Gemma’s bubbly friendly and enthusiastic nature. But most of all we loved the way they listened to what we wanted and how we wanted to sell the house and acted accordingly.

Kim gave good sound advice and Gemma ran the Open Homes with a touch of real class. The weekly reports told you everything you needed to know and the advertising and signage is bright in your face (where it just can’t be missed). Six offers later our house is SOLD and we would highly recommend anyone selling to give Face Up a call, we know you will not regret it.

To the Face Up team, Thank you, Thank you, Thank you. We couldn’t have asked for better service, availability, advice, and friendliness. Now here’s looking to a new and wonderful future thanks to your hard work!

We loved the no nonsense way they do business; we loved the fact that they are MUCH cheaper than the rest. We loved the fact they are West Auckland based and know the area. We loved our agent Gemma’s bubbly friendly and enthusiastic nature. But most of all we loved the way they listened to what we wanted and how we wanted to sell the house and acted accordingly.


Kim gave good sound advice and Gemma ran the Open Homes with a touch of real class. The weekly reports told you everything you needed to know and the advertising and signage is bright in your face (where it just can’t be missed). Six offers later our house is SOLD and we would highly recommend anyone selling to give Face Up a call, we know you will not regret it.


To the Face Up team, Thank you, Thank you, Thank you. We couldn’t have asked for better service, availability, advice, and friendliness. Now here’s looking to a new and wonderful future thanks to your hard work!


Robynne & Stan Cooper, Massey, Auckland

Honesty, professionalism, support and positivity

We had complete confidence in the whole process, being well planned and co-ordinated to our requirements and resulted in a satisfactory settlement.

We had complete confidence in the whole process, being well planned and co-ordinated to our requirements and resulted in a satisfactory settlement.


Carole & Peter Bell, West Harbour, Auckland

Helpful, informative, and provided excellent service

Helpful, informative, and provided excellent service. The staff at Face Up provided us with accurate assessments of the real estate market and guided us through the sale process in a professional and efficient manner. We would recommend the Faceup team unconditionally to any potential customer.

Helpful, informative, and provided excellent service. The staff at Face Up provided us with accurate assessments of the real estate market and guided us through the sale process in a professional and efficient manner. We would recommend the Faceup team unconditionally to any potential customer.


John & Anne Simich, West Harbour, Auckland

The Face Up team remained loyal to us, cool, calm and professional and went way above the duty of selling our home.

We recommend Kim, Lisa-Jane and all the FaceUp Real Estate team to any person who is about to undertake the process of selling their home. Whilst we were selling our home we were shocked to learn that our house was contaminated by methamphetamine. Throughout the difficult and challenging process of decontamination and restoration the Face Up team remained loyal to us, cool, calm and professional and went way above the duty of selling our home. We then went on to sell our house for our asking price. We have no doubt that the FaceUp Real Estate team will be able to impart their professionalism, knowledge and experience to assist any person who lists their home with them, regardless of the challenges that they may face. In addition to their excellent service their fees still remained as low as possible. A big thank you to FaceUp.

We recommend Kim, Lisa-Jane and all the FaceUp Real Estate team to any person who is about to undertake the process of selling their home. Whilst we were selling our home we were shocked to learn that our house was contaminated by methamphetamine.  Throughout the difficult and challenging process of decontamination and restoration the Face Up team remained loyal to us, cool, calm and professional and went way above the duty of selling our home. We then went on to sell our house for our asking price.  We have no doubt that the FaceUp Real Estate team will be able to impart their professionalism, knowledge and experience to assist any person who lists their home with them, regardless of the challenges that they may face.  In addition to their excellent service their fees still remained as low as possible.  A big thank you to FaceUp.


Ann and John Garton, West Harbour, Auckland

Fantastic team, felt at ease right away and got the best result

The team at Face Up are fantastic. The process was completely stress free and we are so happy with the result. After our first meeting with Kim, any initial fears of listing were gone, he is professional and yet so down to earth, we knew we had made the right choice. Seriously if you want the best result but don’t want the hype of the ‘big firms’ choose Face Up, their approach to real estate is to be commended.


The team at Face Up are fantastic. The process was completely stress free and we are so happy with the result. After our first meeting with Kim, any initial fears of listing were gone, he is professional and yet so down to earth, we knew we had made the right choice. Seriously if you want the best result but don’t want the hype of the ‘big firms’ choose Face Up, their approach to real estate is to be commended.



Steve Mayo & Andrea Keys - Oratia, Auckland

No hesitation in recommending Faceup

It is a very stressful time selling a house and because of the outstanding work by all the team at Faceup, it has been a relatively straight forward exercise. We would have no hesitation in recommending Faceup to prospective Vendors and/or Purchasers, – simply the best.



It is a very stressful time selling a house and because of the outstanding work by all the team at Faceup, it has been a relatively straight forward exercise. We would have no hesitation in recommending Faceup to prospective Vendors and/or Purchasers, – simply the best.




Ray & Irene Ancell - West Harbour, Auckland

Professional, friendly and easy going. Brilliant results.

We found all the people at Face Up were very professional, friendly and easy going. They made the whole selling process a very relaxed situation. The end result was brilliant.


We found all the people at Face Up were very professional, friendly and easy going. They made the whole selling process a very relaxed situation. The end result was brilliant.




Colin & Maggie Wordsworth - West Harbour, Auckland

They made selling our property a breeze

Faceup made selling our property a breeze and we got our price with a back up agreement. Well done Faceup team.


Faceup made selling our property a breeze and we got our price with a back up agreement. Well done Faceup team.




Kevin & Brigitte Lidgard - Hobsonville Point, Auckland